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Privacy Policy

Last updated: January 13, 2025

1. Information Collection

At Café & Arôme l'Atelier du Café Inc., we collect your personal information when you :

  • Fill out a form on our website or our ads (Facebook/Instagram Lead Ads).
  • Contact us by email, phone, or social media.
  • Participate in promotions or requests for information.

Data collected:

Name, first name, email address, phone number, real estate preferences, IP address (if applicable).

2. Data Usage

Your information is used to :

  • Provide you with personalized service.
  • Send you property proposals matching your criteria.
  • Improve our services and advertising campaigns (e.g., targeted advertising on Meta).
  • Comply with our legal obligations (contracts, billing).

3. Data Protection

  • Your data is stored on secure platforms (encrypted CRM).
  • Only our team and authorized partners have access to it, strictly within the context of your file.

4. Information Sharing

We do not sell your data. It may be shared with :

  • Necessary partners : Accountant, only for your transactions.
  • Service providers : Meta (Facebook/Instagram) for advertising (you can modify your preferences in social media settings).

5. Your Rights

In accordance with the Personal Information Protection Act (Canada) :

  • Access and rectification : You can request a copy of your data or have it corrected (arismendylozada@cafe-arome.ca).
  • Deletion : You can request the deletion of your data, except in case of legal obligation.
  • Unsubscribe : An "unsubscribe" link is present in each promotional email.

6. Cookies and Tracking

Our website uses cookies to :

  • Analyze traffic (Google Analytics).
  • Personalize Meta Ads advertisements.

You can disable them in your browser settings.

7. Consent

By using our services, you accept this policy.

For any questions :

Café & Arôme l'Atelier du Café Inc.

Email: arismendylozada@cafe-arome.ca

Phone: +1 (581) 849-5109